AI for Small Businesses
Learn practical ways to use AI across product development, sales, customer support, finance, hiring, legal workflows, marketing, tech support, partnerships, and daily operations.
New
4.8
(956 ratings)
•
Small business owners and teams
Created by UCCDC Training Team
Last updated 05/2026 English
Last updated 05/2026 English
What you'll learn
- Set up and use ChatGPT effectively for business tasks
- Develop products and services with AI-supported research
- Create sales, support, hiring, marketing, and partnership playbooks
- Use AI to improve day-to-day coordination and follow-through
- Apply AI to product and service business examples
- Understand AI responsibilities in a business context
- Complete quick-win challenges and knowledge checks
- Build a practical directory of AI tools and first steps
Course content
13 sections • 91 lessons • quizzes and quick-win challenges
Introduction
3 lessons
Course Presentation
Lesson
Making Sense of AI
Lesson
Responsibilities in a Business
Lesson
Module 0: Getting Started
8 lessons
Getting Started with AI
Lesson
Creating Your ChatGPT Account
Lesson
Choosing the Right Plan
Lesson
How to Use ChatGPT
Lesson
How to Use the Answers
Lesson
Your First Exercise
Lesson
How to Get Better Results
Lesson
Giving AI Context
Lesson
Module 1: Product & Service Development
8 lessons
Understand the Challenge
Lesson
Product Business Example
Lesson
Service Business Example
Lesson
Try This
Lesson
Key Takeaways
Lesson
Toolkit
Lesson
Quick Win Challenge
Lesson
Quiz
Quiz
Module 2: AI for Sales
10 lessons
Understand the Challenge
Lesson
Sales Setup Reminder
Lesson
Product Business Example
Lesson
Service Business Example
Lesson
Try This
Lesson
Key Takeaways
Lesson
Toolkit
Lesson
Sales Playbook
Lesson
Quick Win Challenge
Lesson
Quiz
Quiz
Module 3: Customer Support
9 lessons
Understand the Challenge
Lesson
Product Business Example
Lesson
Service Business Example
Lesson
Try This
Lesson
Key Takeaways
Lesson
Toolkit
Lesson
Customer Support Playbook
Lesson
Quick Win Challenge
Lesson
Quiz
Quiz
Module 4: Accounting & Funding
8 lessons
Understand the Challenge
Lesson
Product Business Example
Lesson
Service Business Example
Lesson
Try This
Lesson
Key Takeaways
Lesson
Toolkit
Lesson
Quick Win Challenge
Lesson
Quiz
Quiz
Module 5: Hiring & Employee Management
9 lessons
Understand the Challenge
Lesson
Product Business Example
Lesson
Service Business Example
Lesson
Try This
Lesson
Key Takeaways
Lesson
Toolkit
Lesson
Hiring Playbook
Lesson
Quick Win Challenge
Lesson
Quiz
Quiz
Module 6: Legal
8 lessons
Understand the Challenge
Lesson
Product Business Example
Lesson
Service Business Example
Lesson
Try This
Lesson
Key Takeaways
Lesson
Toolkit
Lesson
Quick Win Challenge
Lesson
Quiz
Quiz
Module 7: Marketing & Social Media
9 lessons
Understand the Challenge
Lesson
Product Business Example
Lesson
Service Business Example
Lesson
Try This
Lesson
Key Takeaways
Lesson
Toolkit
Lesson
Marketing Playbook
Lesson
Quick Win Challenge
Lesson
Quiz
Quiz
Module 8: Tech Support
8 lessons
Understand the Challenge
Lesson
Product Business Example
Lesson
Service Business Example
Lesson
Try This
Lesson
Key Takeaways
Lesson
Toolkit
Lesson
Quick Win Challenge
Lesson
Quiz
Quiz
Module 9: Strategic Partnerships
9 lessons
Understand the Challenge
Lesson
Product Business Example
Lesson
Service Business Example
Lesson
Try This
Lesson
Key Takeaways
Lesson
Toolkit
Lesson
Partnerships Playbook
Lesson
Quick Win Challenge
Lesson
Quiz
Quiz
Module 10: Day-to-Day Coordination
8 lessons
Understand the Challenge
Lesson
Product Business Example
Lesson
Service Business Example
Lesson
Try This
Lesson
Key Takeaways
Lesson
Toolkit
Lesson
Quick Win Challenge
Lesson
Quiz
Quiz
Final Section: Wrap-Up
4 lessons
Course Wrap Up
Lesson
Your First Step with AI
Lesson
AI Tool Directory
Lesson
Is Your Business Ready
Lesson
Description
AI for Small Businesses helps owners and teams move from curiosity to useful business action. The course starts with account setup, choosing a plan, using ChatGPT, and improving results by giving AI the right context.
From there, each module applies AI to a core small-business function. Product and service development, sales, customer support, accounting and funding, hiring, legal workflows, marketing, tech support, partnerships, and daily coordination are all covered through examples, toolkits, playbooks, quick-win challenges, and quizzes.
Who this course is for:
- Small business owners who want practical, beginner-friendly AI workflows
- Entrepreneurs looking to save time and improve operational consistency
- Teams responsible for sales, marketing, support, hiring, or administration
- Business leaders who want to use AI responsibly before scaling its use
Instructor
UCCDC Training Team
Business Readiness & AI Integration Specialists
4.8 Instructor Rating
Small Business Training
3 Courses
The UCCDC team designs training for real-world adoption, helping learners turn new tools into repeatable practices that support growth, service quality, and stronger business operations.
Watch Preview Video
$159.99
$499.99
68% off
Limited time offer!
This course includes:
13 structured sections
Product and service business examples
Quizzes and quick-win challenges
Toolkits and practical playbooks
Access on mobile and desktop
Full lifetime access
Certificate of completion
Password-protected login access